The cruise was the most enjoyable holiday we have ever had.

The staff from the Captain down could not do enough to make everything run smoothly.

We would like to thank all the staff for such a pleasant trip. Could you please pass on our thanks to Captain Bot, Cruise Manager Monica and Hotel Manager Lucia.

We will certainly recommend Uniworld to our friends.

Regards

Jim and Jan Doyle

Now that we are finally back and "sort of" in a routine again, we would like to take this time to thank your whole team for putting together such a wonderful, educational trip!!!  We were so happy with the Ship, River Duchess, AND her staff.....everything was first class the whole way!

I was particularly impressed with the way my allergy to garlic was handled, no cruise before has held a candle to the service your team provided!  Chef Orlando was most gracious, making all my food just as special as everyone else's, and I had not one problem the whole trip.  Thanks ... goes also to our table waiter, "Vinni" as we called him, he was an absolute charm!  The whole staff felt like family, from the engine room to the wheel house, it was a wonderful, wonderful experience!  We have absolutely NO negatives about the trip at all, from the minute we arrived at the dock in Amsterdam to the time we disembarked in Vienna!  We can not see anything we would change other than the fact we wish now we had gone the whole way to the Black Sea!!!! We just can not say enough, we are most certainly going to book another cruise with Uniworld, and would have done it from the ship but, have friends who want to do a trip too (actually they are the ones who had to cancel because of an unfortunate fall)  We need to consult with them of course to make this perfect for all of us.

We certainly hope the tips we left got to all the very deserving staff! 

Looking forward to sailing down another river with Uniworld soon!  Thank you so much for making it such an exciting experience.

Sincerely 

Lynne and Dave Gregory

Hello    
 
My husband and I just returned from a cruise on the River Empress from AMS/FRA.  It was probably one of the best vacations ever...and we'd go again...but for a longer trip.
 
We have been on many cruises..this was our first river cruise...I have to tell you that your Cruise Director, Rik, was the best we have ever dealt with.  He was great...never saw his roll his eyes with a sometimes difficult "older" crowd.  Luccia,. the Hotel Director, was also excellent.
 
We are most interested in the upcoming cruise to include the ... Flora Gala expo in AMS...Rik told us the info not out yet, but please keep us on the list.
 
Thank you for the trip of a lifetime.
 
Pam and Denny Schulstad
Edina, MN

First, and far most, I want to THANK my Reservation lady, Annette Pesa for arranging a cake for my daughter’s birthday aboard ship the second night (happened to be the Captain’s Dinner at his Table).  The best present my daughter has ever had, so she said.  Outstanding, Annette, the presentation was great, cake was light and hit the spot.  Thank you, again, for all your hard work and time.  It was appreciated.

I’ve sailed on big ships and one other river cruise which did spoil ... me, but this trip takes the CAKE.  We were treated like Royalty in every sense of the word.  The ship was breath taking, the staff was at your beck and call and always eager to please you.  Yes, the staff would go that extra mile out of their way to assist or please you.  No request to large or small—they handled it all with a smile and a happy voice.  The food was outstanding and the wait staff was always ready to fill a glass or to see if you required something special to drink or eat.  You always felt welcome and at ease with any request you might have.   I took my own brand of coffee and requested a pot of water the first morning, didn’t have to request a pot of water afterwards they always brought it to me without my asking for it.  Shows how they pay attention to the guests and their needs.

Our room was continuously clean and ready to accept us when we arrived.  I have to admit that on one occasion, bad me, I flooded the bathroom.  It was reported immediately and before we could get seated on the couch there was a knock on the door and before he could get to the bathroom door another knock on the door—it was a maintenance man with a water-vac to clean up.  Next thing we had four (4) men working to clean up my mess.  It seems the door got out of adjustment and that caused the mess.  It was fixed immediately.  I really couldn’t figure out why when prior nights I had no problem at all then all of a sudden it floods.  They had it cleaned up in no time.

Sorry, Annette, I just can’t think of all the great things to say about the SS Antoinette or her staff.  Just wish everyone I know could make their next trip on that boat, because they would never stop talking about it or the people.  I know they would enjoy it because you just can’t help it.  I’m already trying to see when my daughter finishes school, so I can book our next trip on one of your other boats.  I can honestly say, “ UNIWORLD” has me not wanting to go if your boats do not go to that particular place.

I did mention I had been on another river cruise prior to this and it was on the River Queen.  That ship did spoil me to doing another river cruise which to me is really the only way to travel.  You feel like a family traveling together not a bunch of strangers.  That trip was really good and special things did happen, people were fantastic and it was relaxing the way it should be.  Since I’ve been on that ship it has been completely updated and the pictures look great.  In fact, my daughter and I have been thinking about doing another one on her soon.

Thank you,

Ann Dowdy

We just returned from the most marvelous vacation on the Rhine river! Our week on the SS Antoinette exceeded our expectations. The ship is fantastic and the entire crew was professional, friendly and very well trained. The food was varied and delicious. The excursions were well planned and our guides very informative. We were blessed with outstanding weather which just added to the overall experience.

Lastly, thanks for the stateroom upgrade that you provided to both ourselves and the Palmquist party. The staterooms were beautiful. Your team is to ... be congratulated for the design of this supership. We have sung the praise of Uniworld to our friends and neighbors and already are planning our next cruise.

Best regards,

Jim & Dolores Flashman

I can truly say that this trip was a most wondeful experience and surpassed our expectations.
From the moment we arrived in Amsterdam until we flew from Vienna we could not fault the Uniworld staff.
This is truly a wonderful way to travel and we would do it all again tomorrow.
The whole trip was outstanding,the places, the staff and crew nothing was too much trouble.
The accomadation onboard was spotless and the house staff kind and efficient. The onboard entertainment was also very enjoyable.
We experienced so much and met wonderful people and will travel this way again, the ... only problem we have now is deciding where to go. Would recommend doing the pre and post cruise tours especially to people travelling from Australia and New Zealand as it gives you time to get over the longhaul flights.

-Aileen Coutts